Pravalika Reddy Vajjala

About Pravalika Reddy Vajjala

Computer Science Engineering Graduate with 9 years and 3 months experience in IT industry with special emphasis in azure devops, powershell, github, build, deployment, operations, sql and powerbikey focus on - Alerting and Monitoring framework implementation- Infra provisioning- Livesite management- Process improvements, tools and automation- Failover management and business continuity plans Achievements:Certified Azure 70-533 in the year 2017Power bi certified Powershell trained SQL AdministrationCloud Migration

Experience

1. Support Engineer

   Mindtree

   May 2012 — Present

   9 Years and 3 months of experience in the field of IT Infrastructure and Administration, where worked as a Service Engineer for 5 years for Microsoft and promoted to Site Reliability Engineer. Expertise in Microsoft Azure Cloud Services Administration (PaaS & IaaS). Highly accomplished in working with engineering teams using Agile methodologies, providing 24/7 on-call support Experience in all features of IT Operations and Engineering including Application infrastructure design and asset procurement, building, implementation and end-user support. Experience in C#.Net, PowerShell Scripting, GitHub, Build, Localization. Leading monthly reviews and status of applications to client along with live Site Reviews. Coordinate triage activities, leading support, development and engineering teams to a rapid restoration of service during Major Incident events, escalating to leadership when appropriate and communicating to IT leadership Perform regular review of active, historical incidents and root cause analysis to identify trends and opportunities for improvements across IT functions Significant experience in identifying, analyzing, troubleshooting technical service requests on a priority basis in an online process environment. Having experience in working with Azure teams for all type of issues and get the resolution on time Will be acting as a bridge between client and team, which helps in resolving the high priority issues. Being an Incident manager will be responsible for driving the issue/outage to mitigation on priority, which is part of problem management. End-to-End Cloud (Windows Azure) Infrastructure Monitoring, which includes monitoring of core components like Fabric, Storage, Front end etc. Project Tracking and Report and Performance analysis thru Power BI

Education

• JNTUH College of Engineering Hyderabad

  Bachelor of Technology - BTech

  2008 — 2011