Prav Augustine

About Prav Augustine

With more than 17 years of experience in the Sales Management and Customer Service, I am adept in customer research, product design, effective consumer retention, service coordination and effective allocation. Moreover, my on-the-job experiences afforded me a well-rounded skill set; the abilities to gather and prioritize product and customer requirements for top quality of sale, defining a particular product and vision of the company’s brand, and working closely with teams of engineering, operations, sales, marketing teams to ensure revenue and customer satisfaction goals are met, I also excel at: Collective valuable customer and market data to fuel designs Acting as a liaison between company and press Coordinating with marketing team to maximize launch effectiveness Maintaining product vision throughout the product life cycle Creating unique customer experiences for every client, highlighting their individuality

Experience

1. Patient Care Manager

   Complete Wellness

   Jan 2021 — Present · New York, NY, US

   Manages the patient care journey, ensuring leads become recurring patients, resulting in greatoutcomes for patients. Leverages EMR to can track patient progress and create actionable measurable outcomes. Identifies opportunities to grow business initiatives, generate new patients, and improve efficiency andprofitability of the business Executes programs that will incrementally increase services, visits, revenue.

Education

• Hunter College

  Bachelor's degree, Psychology

  2010 — 2014