Pratyush Dubey
Manager at HDFC Bank |EX HSBC BANK| LCR REPORTING| BASEL REPORTS| REGULATORY REPORTING| RETAIL BANKING| CREDIT RESEARCH|MDRT QUALIFIER
- Role
- Pb Authoriser at HDFC Bank
- Location
- Gorakhpur, UP, IN
- LinkedIn followers
- 500 followers
About Pratyush Dubey
Experienced professional with a demonstrated history of working in Banking & financial…
Experience
Pb Authoriser
Jul 2020 — Present · Gorakhpur, IN
Manager – PB Authorizer (RBB) Supervise & Monitor Personal Banker and contract staff in terms of branch productivity & other parameters. Resolution of customer queries/complaints raised in CRM. AML monitoring and high value transaction remark monitoring and update in the portal. Customer service to ensure walk in customers issues get resolved. Supervising all Non-Cash transactions like DD/MC, fund transfer etc. Review Daily Accounts Opened, report and revert on various cluster level MIS. Monitoring all branch dummy accounts. Branch operations, Audit compliance and lobby management. Generate business, cross sell and monitor cross sales of Personal Bankers. Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers. Deepening of relationship with existing customers who walk-in, through cross sell of all products and services. Enhancing the value of existing accounts through monitoring the personal banker’s portfolio. Retention of existing portfolio through offering the various product & services. Monitoring and updation of large value transaction and welcome calling management portal. Suspense Account monitoring and reconciliation on daily basis and preparation of fortnightly reports.
Education
Institute of Technology & Science
PGDM
2012 — 2014
Kendriya Vidyalaya
INTERMIDIATE
1993 — 2009
Deendayal Upadhyay Gorakhpur University
Bacher of commerce
2010 — 2012
Skills
- Spss
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Market Research
- Teamwork
- Team Management
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