Pratyay Sengupta

About Pratyay Sengupta

I am a results-driven Human Resources professional with experience across Talent…

Experience

1. HR Service Delivery Associate

   Accenture

   Jul 2025 — Present · Mumbai, IN

   1.Manage and respond to employee queries through case management systems, ensuring timely and accurate resolution.2.Support and maintain Workday Talent Management processes, focusing on tracking performance and talent data effectively.3.Design, implement, and manage business solutions within Workday HCM, aligned with organizational talent and performance goals.4.Collaborate with internal teams to ensure seamless delivery of employee services and enhance workforce productivity.5.Analyze talent-related data within Workday to support decision-making and continuous improvement in HR operations.6.Follow standard operating procedures and refer to established guidelines to address routine HR issues.7.Receive instructions for new tasks and moderate guidance for daily operations from supervisors.8.Work as an individual contributor within a structured team environment, focused on predefined deliverables.9.Build and maintain strong working relationships with internal stakeholders to support HR service delivery.10.Maintain accuracy and attention to detail in handling employee information and process documentation.

Education

• Internshala Trainings

  Advanced Human Resource Management Certification Course, Advanced Human Resource Management

• IBMR Business School

  BBA - Bachelor of Business Administration, Business Administration and Management, General

• ITM Group of Institutions

  PGDM , Human Resources Management and Services