Prativa Singh
Cafe Operations Specialist @Truffles Fine Foods Catering
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WORK HISTORY
Cafe Operations Specialist @Truffles Fine Foods Catering
Richmond, BC, CA
Delivered exceptional customer service by ensuring a welcoming atmosphere and promptly addressing guest needs, enhancing customer satisfaction.Managed point-of-sale (POS) transactions, including processing payments, managing cash registers, and handling refunds efficiently.Prepared and served a variety of beverages and food items with attention to detail, maintaining consistency and quality standards.Supported daily café operations, including inventory management, restocking supplies, and maintaining a clean and organized workspace.Collaborated with team members to streamline workflows and provide seamless service during peak hours.Proactively upsold menu items, promoting special offers to boost sales and meet revenue goals.Ensured compliance with health and safety regulations, maintaining a safe and hygienic environment.
EDUCATION
University Canada West
Master of Business Administration - MBA, Project Management
University of Calcutta
Bachelor of Laws - LLB, Law
ABOUT PRATIVA SINGH
MBA graduate with experience in operations management, team leadership, and project…
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