Pratima Singh
Benefits Operations Manager at Wipro
- Role
- Benefits Operations Manager at Wipro
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pratima Singh
Results-driven customer service professional with over 8 years of experience driving business operations, quality management, people management and training initiatives. I have successfully led and managed teams specializing in US health benefits customer care operations, leveraging my expertise in community engagement and staffing. With a strong focus on client satisfaction, I have resolved complex complaints and gathered valuable onshore client feedback. Additionally, I have conducted training sessions to streamline processes and foster a motivating environment for team development and high performance.
Experience
Benefits Operations Manager
Jun 2025 — Present
Education
Janki Devi Memorial College
Bachelor of Commerce - BCom, Business/Commerce, General
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