Pratim Tare
Vice President, Technology @Fullerton India Credit Company Ltd
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WORK HISTORY
Vice President, Technology @Fullerton India Credit Company Ltd
Mumbai, IN
Streamlining the PAN India IT infrastructure and End User Support (EUC) ensuring 100% SLAs adherence Managing the service excellence, improvement and meeting business expectations while maintaining profitability. ITIL defined processes and reporting with an objective of implementing result-focused service Working with multiple Partners for Endpoints, Server, Storage, Networks, Backups, Hardware and Software to deliver product improvements that meets the organization’s growing data network requirements within the defined budgets Emerging as a key person engaged in end user support, responsible for maintaining and supporting all infrastructure, tools and utilities to support it operation across all locations Performing Service Delivery for IT End User Computing (EUC) including DC Operations, VDI Support, IT Audit, Compliance, System Access, Security, IT Policies, Processes, Procedures in cooperation with Information Security Operation team Supervising all activities of IT Asset Inventory, IT Asset Lifecycle Management (IMACD), Fixed Asset Register, Physical Asset Verification and reconciliation Formulating the Capex & Opex Budgets, Estimation, Justification, Approval, PO, WO, Procurement, Capitalization, potential ROI resulting cost savings Managing: o Corporate, Central, Regional, State offices, Branch Rollout, Relocation, Merger & closures o PAN India IT Helpdesk, Branches, Telephony, Inbound/Outbound Call Centers, Contact Centers o Patch compliance & Vulnerability Assessment and Penetration Testing (VAPT) Conducting the System installation, configuration, upgrades, maintenance, monitoring, data backup, restore and security Improving the Network connectivity, Monitoring & Support: MPLS, Broadband, P2P, Leased Lines
EDUCATION
Courses & Career Centre (India) Mumbai
Diploma in Computer Hardware, Computer Hardware Engineering
Yashwantrao Chavan Maharashtra Open University
Bachelor of Arts - BA, English Language and Literature/Letters
Sikkim Manipal University - Distance Education
Master of Business Administration (MBA), Project Management
SKILLS
ABOUT PRATIM TARE
I am a senior technology and security leader with 29+ years across BFSI / regulated…
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