Pratikraj Hada

Experience

1. Fraud Analyst

   Goldman Sachs

   Jul 2025 — Present · Hyderabad, IN

   As a Fraud Analyst ( Contingent Worker ), I identify and investigate potential fraudulent activities, including account takeovers, friendly fraud, theft, and other transactional threats, by analyzing customer data, behavioral patterns, and transaction trends. I perform real-time monitoring of transaction queues to accurately distinguish between false alerts and high-risk cases, ensuring timely intervention and minimizing financial losses.Additionally, I manage chargeback disputes through Mastercom guidelines, utilizing Business Process Management (BPM) tools to support efficient, compliant, and well-documented case resolution. By collaborating cross-functionally, I share insights, escalate critical matters, and contribute to continuous improvements that strengthen fraud prevention controls and protect organizational assets.Skills1.Quality Assurance & Auditing.2.Cross-Functional Collaboration.3.Regulatory & Policy Compliance.4.Decision-Making & Accountability.5.Chargeback & Dispute Management.Tools1. Pega 2. Verint3. Appian4. Core Card5. LexisNexis

Education

• Prestige Institute of Management & Research

  Master of Business Administration - MBA, FINANCIAL ADMINSTRATION

  2023 — 2025

• Graduate School Of Business, Indore

  Bachelor of Commerce - BCom, Honors

• Saint Paul Higher Secondary School, INDORE

  INTERMEDIATE, Business/Commerce, General