Pratik N.

Manager, GTM Operations

Role
Manager Gtm Operations at Zscaler
Location
Mumbai, IN
LinkedIn followers
500 followers

About Pratik N.

Possess experience in analyzing, documenting and designing business process flows using BPM tools, Well versed with end-to-end basic supply chain operations and have knowledge of lean methodology. Ability to perform financial analysis for new business processes. Comfortable working with multiple departments & delivering presentations to various levels of management. A result-oriented team player with superior facilitation, analytical, problem-solving and communication skills. Technical Skills, Advanced MS Excel, MS Suite, ERP’s Beginner -SQL & Tableau. Leadership Skills: Managing People in Organisations, Interpersonal Process Management and exposure to Executive Global Leadership Skills.Education Qualifications: Masters in Business Administration, Mechanical Engineering Bachelor’s Degree.

Experience

  1. Manager Gtm Operations

    Zscaler

    Sep 2025 — Present · San Jose, CA, US

    As Manager of GTM Operations, I drive strategic initiatives to enhance operational efficiency, optimize critical business systems, and empower GTM teams with data-driven insights.GTM Tools & Systems Management:Managed and optimized key GTM tools (People.ai, Clari, ClosePlan, ZoomInfo, FinancialForce PSA), streamlining processes, enhancing reporting accuracy, and improving team efficiency.Designed custom workflows and dashboards in Salesforce and integrated systems, ensuring seamless data flow and resolving challenges.Strategic Project Management:ClosePlan Implementation: Spearheaded organization-wide rollout (Sales, Renewals, SDR, Technical Architect teams), achieving 100% adoption and significantly enhancing account planning/deal outcomes.ZoomInfo Rollout: Led deployment across multiple business units, streamlining lead enrichment and maximizing data utilization.AI-Powered Pricebook & Product Knowledge Access: Engineered AI-driven solutions to optimize field team access to pricebook and product knowledge, boosting operational efficiency.Data Stewardship Initiative: Conducted comprehensive vendor analysis, validating and improving organizational data accuracy, identifying and addressing variances to strengthen decision-making.ROI Analysis: Delivered post-implementation ROI assessments (ClosePlan, ZoomInfo), demonstrating measurable improvements in tool adoption, pipeline quality, and meeting effectiveness.Leadership & Team Building:Built and scaled a high-performing, proactive GTM Operations team, fostering a strategic problem-solving and innovation mindset.Mentored and developed team members, establishing clear goals and delegating responsibilities, cultivating greater accountability and emerging leadership.Fostered a learning-focused culture, empowering the team to lead system enhancements, deliver impactful solutions, and drive cross-functional initiatives.

Education

  • University of Manitoba

    Master of Business Administration - MBA, Business Administration, Management and Operations

    2018 — 2020

  • Savitribai Phule Pune University

    Bachelor of Engineering (B.Eng.), Mechanical Engineering

    2011 — 2015

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Pratik N. — Manager Gtm Operations at Zscaler in Mumbai, IN | Unifers