Pratik Kumar Jha

About Pratik Kumar Jha

With 8+ years of experience across Operations, Sales Ops, and Program Delivery, I’ve spent my career building systems that make teams sharper, faster, and more reliable. My strength lies in taking large, complex processes and turning them into simple, predictable workflows that improve performance end-to-end.I’ve led operations in high-growth edtech environments at BYJU’S and Unacademy, managing MIS, dashboards, lead utilization, team performance, and cross-functional execution. Now, as Head of Operations at Young Founders School, I focus on scaling programs, strengthening delivery quality, and creating a smooth experience for students, parents, and partner schools.What drives me is clarity, structure, and long-term impact—whether it’s improving efficiency, building teams, or designing processes that help an organization grow without losing quality.If you’re working in education, youth programs, or operations and want to connect, I’m always open to conversations and collaboration.

Experience

1. Head of Operations

   Young Founders School

   Oct 2025 — Present · Gurugram, IN

   Leading end-to-end operations across all programs and locations• Strengthening delivery quality, timelines, and student experience• Building scalable processes for program execution and team coordination• Driving operational efficiency through data, planning, and workflow design• Working closely with academic, partnerships, and product teams to align goals• Supporting program teams with training, structure, and performance reviews• Ensuring smooth communication with students, parents, and partner schools

Education

• JECRC University

  Bachelor of Technology (B.Tech.), Mechanical Engineering

  2013 — 2017

• Indian Institute of Technology, Patna

  Executive MBA, Data Science