Pratik Sharma
- Role
- Data Engineer at Gartner
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Pratik Sharma
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Experience
Data Engineer
Jan 2022 — Present
1) Created a dynamic, unified process to maintain an analytical profile for every customer, Which gives all information related to customer\'s journey and engagement.\\\\n• It helped saved 25 hours/week giving additional time for associates to focus on predictive analysis.\\\\n• This data is getting used to predict churn and to pitch similar products to customers.\\\\n• Historical data generated due to this helped in providing detailed insights into customer trends and patterns to understand their behavior.\\\\n\\\\n2) Collaborated with multiple business teams to develop and automate Anaplan pipeline, the output of which is utilized by managers to distribute the workload among their associates, thus boosting productivity and save costs.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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