Pratik Gawande

Manager - Quality & Process Excellence @Wipro

Navi Mumbai, IN

Current Role Highlights Team Leadership: Leading a team of #7 Black Belts to fulfill business needs effectively. Consulting Excellence: Directing consulting assignments, delivering substantial business value through quality initiatives. Process Excellence: Spearheading process improvement projects in a dynamic environment, fostering efficiency. Benchmarking & Best Practices: Driving benchmarking efforts and deploying best practices across accounts. Gap Identification: Identifying process gaps and opportunities for enhancement, enhancing operational efficiency. Customer Satisfaction: Proactively identifying and addressing potential customer dissatisfaction drivers to mitigate CSAT risks. 🤝 Collaborative Improvement: Collaborating with customers and operations leadership to identify and implement improvement opportunities. Profitability Projects: Leading projects aimed at enhancing and sustaining process profitability. Governance & Quality Assurance: Ensuring governance for Quality/Process Excellence initiatives in large engagements. Process Improvement Culture: Fostering a culture of continuous improvement utilizing Six Sigma, Lean, and Kaizen methodologies. Standardization & Compliance: Driving standardization practices and ensuring strict compliance with internal and client-defined processes. Metrics Management: Ensuring all process metrics are being achieved, maintaining operational excellence.

Shri Ramdeobaba College of Engineering and Management

Bachelor of Engineering - BE, Industrial Engineering

Welingkar Institute of Management

PGDM , Operations management