Pratik Chaudhari

Team Building | Leadership | Lean Six Sigma Green Belt | Disaster Recovery | IT Audit | Infrastructure Management

Role
Senior Manager - Infrastructure Engineering at Genpact
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Pratik Chaudhari

From my earliest memories of traveling and immersing myself in diverse cultures, the joy…

Experience

  1. Senior Manager - Infrastructure Engineering

    Genpact

    Nov 2024 — Present · Mumbai, IN

    Strategic Leader with a strong focus on team transitions along with team building and development, I have a proven track record of success in various areas within Infrastructure Management such as Backup, Disaster Recovery, IT Audit, Server Management, Cloud Services Management, Network Management and Security Management. With my team-oriented approach, I strive to align the expectations of business leaders, stakeholders, and end-users to achieve optimal results.I play a pivotal role within dynamic Infrastructure engineering teams, driving technology solutions and operational excellence across organization. I am passionate about staying up-to-date with the latest advancements in the tech world and utilizing them to streamline processes and increase efficiency.My expertise lies in identifying and addressing potential challenges and risks, implementing effective strategies, and fostering a collaborative environment for my team to thrive in. I am known for my strong communication and interpersonal skills, which have enabled me to build and maintain strong relationships with clients, colleagues, and partners- Infra Operational lead which focuses on timely delivery & support- Ensuring SLA & KPI are met and thrive for further improvement- Tracking & Broadcasting various SLA & KPI to client- Driving process improvements & continuous improvements to improve operational efficiency- People Management & Development to build cohesive environment & culture in team- Cross Skilling within team to ensure optimal operational efficiency- Defining & Aligning Project priorities to ensure timely delivery- Front-ending Client meetings to understand Business Requirements.

Education

  • Welingkar Institute of Management

    Postgraduate Degree

    2021 — 2022

Skills

  • Deduplication
  • Disaster Recovery
  • Business Development
  • Pre-Sales
  • Infrastructure
  • Backup Solutions
  • Commvault
  • Email Archiving
  • Solution Architecture
  • High Availability
  • Service Delivery
  • Technical Support
  • Requirements Analysis
  • Acronis
  • Requirement Analysis
  • Data Management
  • Professional Services
  • Itil
  • Storage
  • Team Management

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Pratik Chaudhari — Senior Manager - Infrastructure Engineering at Genpact in Mumbai, MH, IN | Unifers