Pratik V. Sharma

About Pratik V. Sharma

Experienced Technical Support Engineer with a demonstrated history of working in the computer software industry. Skilled in VMware Server, G-Suite,Email Migration, Servers, Windows Server, and Software Installation. Strong engineering professional graduated from Yashwantrao Chavan Maharashtra Open University.

Experience

1. Google Workspace Deployment Engineer

   Evonence

   Mar 2022 — Present

   Provisioning users/groups/shared contacts • Administrative tasks such as registering • Conduct deployment planning.• Configure and manage G-Suite account, including mail flow (direct, dual and split delivery • Seamless data migration from legacy systems GAMME, GAMLN, GAPS, GADS, Cloud M. • Customized training based on target audience from top level and configurations to the customer during the • Participate in the enablement of the Google Partner Connect community through the development businesses more productive, collaborative and domain deployment approach • Compare various architectures before deploying a pilot phase with G-Suite)• Manage multiple domains and configureG-Suite services• Implement security features such as Single Sign-On (SSO), SSL and compliance rulesto Google Apps from IMAP, Microsoft Exchange, Lotus Server and other Hosted mail servers. •Well versed with client side and server side data migration and sync tools such as GASMO,• Conduct change management workshops for new customers management,executives assistants,administrators to other end users• Working with the sales team to present POCsales cycle of content for training, post discussions • Creating a site for all G-Suite new users toget help with mail,calendar,documents andother G-Suite services. •Swiftly problem-solve technical issues for customers to show how our products can make innovative.• Transfer knowledge to partners andcustomers to ensure a smooth and orderlytransition of accounts from deployment to ongoing productionEngaging directly with customers to help. them seamlessly make the switch and \"Go Google\"•Providing high level administrative support customers post deployment.

Education

• Yashwantrao Chavan Maharashtra Open University

  Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services

  2014 — 2017

Skills

• Servers
• Vmware Workstation
• Software Installation
• Networking
• Ip
• Network Engineering
• Microsoft Windows 98
• Windows Vista
• Disaster Recovery
• Dns Management
• Wireless
• Microsoft Office
• Security
• Troubleshooting
• Tcp/Ip
• Protocol
• Technical Support
• Wireless Networking
• Hardware Installation
• Vmware
• Data Recovery
• Computer Security
• Hardware Support
• Active Directory
• Xp
• Windows Server
• Windows 7
• Ccna
• Sql
• Linux
• Customer Service
• Printer Drivers
• Internet
• System Administration
• Computer Hardware
• Operating Systems
• Email Migration
• Vmware Server
• Dhcp
• Laptops