Pratik Shah
IT Sales - Customer Engagements | Digital Transformation | CRM | Customer Experience | Cloud | Low Code AI RPA powered Automation | Customer Centric
- Role
- Strategic Account Manager - Ent Fins India West at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pratik Shah
Result Driven Sales Professional with Over 16+ years of experience in Enterprise IT Sales, Strategic Account Management, Consultative & Value Selling both in Direct Sales & Joint Selling by collaborating with Partners, SIs and Consultants largely in BFSI, Fintech and Commercial space.Passionate and love taking Modern Technologies.Driving growth by positioning solution capabilities as business solutions that directly resonate with client needs, with emphasis on the ROI and Value Creation- Experience in Direct Sales, Consultative Solution Selling, Partner & Consultant Driven Salesand Business Development- Strength being Techno-sales skills, Value selling and creating & driving opportunities fromearly sales stages to closure by being a trusted adviser for customers- Aptitude and Intelligence to position the benefits and ROI of complex enterprise solutions- Organised and self-motivated while working independently and in team to set and achieve goals- High energy with ability to excel in an entrepreneurial, fast changing environment- Demonstrable technical depth with the ability to effectively communicate with both technical and non-technical stake holders.Experience of dealing in following technology areas:o Business Process Management – BPMo AI, RPA powered Low Code Intelligent Automation o Customer Experience, Customer Service and Customer Engagement Solutionso Customer Relationship Management – CRMo Cloud Sales, SAAS based strategy Sales o Enterprise Content Management/ Document Management System – ECM/DMSo Customer Communication Management System – CCMSo Case Management Framework – CMFo Enterprise Mobility Frameworkso Business Rule Management System – BRMS
Experience
Strategic Account Manager - Ent Fins India West
Oct 2022 — Present · Mumbai, IN
Education
Welingkar Institute of Management
MBA, Marketing
2011 — 2013
Shah & Anchor Kutchhi Engineering College
BE, Electronics Engineering
2004 — 2008
Skills
- Business Development
- Sales
- Vendor Management
- Crm
- Pre-Sales
- Team Management
- Market Research
- Consulting
- Business Strategy
- Management
- Product Management
- Business Analysis
- Marketing Strategy
- Customer Relationship Management (Crm)
- Mis
- Key Account Management
- Competitive Analysis
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