Pratik Lunagariya

About Pratik Lunagariya

As an Accredited Revenue Cloud Consultant and CPQ Specialist with a decade of professional IT experience — including seven years deeply focused on Salesforce CRM, CPQ, and the Lead-to-Cash lifecycle — I have built my career around transforming commercial processes into scalable, automated, revenue-generating engines. My work spans complex, enterprise-level CPQ programs across multiple global regions and industry domains, providing me with both the strategic perspective and hands-on technical depth required to orchestrate resilient L2C solutions.Over the last year, I have been working extensively with Agentforce Revenue Management(ARM) a.k.a RLM, Salesforce’s latest AI-driven capability under Revenue Cloud family. This has enabled me to deliver solutions that go beyond traditional CPQ—bringing intelligence, automation, and predictive guidance directly into revenue processes.Being among the early practitioners working hands-on with this emerging capability has allowed me to provide clients with forward-looking designs that align with Salesforce’s next decade of roadmap evolution.My experience is deeply hands-on, and rooted in real-world challenges. Whether it’s simplifying a complex product hierarchy, establishing attribute-driven configurations, enabling guided selling, or architecting approval frameworks that balance governance with speed — I enjoy designing solutions that feel intuitive to users yet powerful for leadership teams. I specialize in designing, developing, optimizing, and governing Salesforce Revenue Cloud and CPQ implementations that help organizations streamline quoting, accelerate sales cycles, strengthen compliance, and unlock predictable revenue. With experience across Deloitte, PwC, and Wipro, I’ve progressed through roles that required me to lead solution design, guide cross-functional delivery teams, manage stakeholder expectations, and provide technical direction for high-priority revenue transformation programs.I hold a diverse mix of credentials that reflect my commitment to learning and professional growth.• 8x Salesforce Certified• 2x APTTUS Certified• Revenue Cloud Consultant Accredited ProfessionalI value meaningful collaboration, knowledge sharing, and long-term professional relationships. If you are passionate about Salesforce Revenue Cloud, CPQ, Billing, or the future of AI-driven revenue management, I’d be happy to connect.You can reach me at p••••••••@gmail.comLet’s build the next generation of intelligent revenue systems together.

Experience

1. Manager

   Deloitte

   Mar 2024 — Present · Pune, IN

   CPQ Solution Design:Led the solution design and development of complex CPQ implementation for Service industry leveraging Salesforce Flow and Apex, tailored to project milestones, fulfillment events, and customer-specific requirements. Team Leadership & Collaboration:Mentored a team of Salesforce administrators and developers, while working closely with product owners to define and execute a strategic development roadmap for CPQ enhancements. Product Catalog Management:Collaborated with the client Service Design Team to manage the product catalog, ensuring seamless versioning of existing products and streamlining the approval flow for introduction of new services. Pricing Strategy Development:Designed and implemented scalable, dynamic pricing models for new and existing products based on customer attributes, streamlining CPQ processes and improving pricing accuracy and flexibility. Quote-to-Cash Process Optimization:Collected requirements and identified process improvements to enhance the Quote-to-Cash cycle, driving efficiency and reducing manual effort. Renewal Automation:Developed and implemented an automated, end-to-end quote-to-invoice solution for customer renewals, improving accuracy, reducing time to invoice, and enhancing customer experience. Data Auditing & Reporting:Conducted daily audits of Salesforce CPQ data using custom reports and dashboards, ensuring data integrity and timely issue resolution. End-User Support & System Administration:Managed general administration and provided end-user support for Salesforce CPQ, ensuring system functionality and user adoption.

Education

• St. Xavier's College, Ahmedabad

  BCA, Information Technology

  2013 — 2015

• Vellore Institute of Technology

  Master of Technology - MTech, Information Technology