Pratik Jain
Customer Care Analyst - Workday | EX - Coupa Software | DHL
- Role
- Customer Care Analyst at Workday
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Pratik Jain
Technical Support Expert & Customer Care Specialist I empower teams and delight customers! With expertise in Application/Technical and Customer Care Support, I leverage my skills in: Global Service Now Salesforce Jira SQL Server Studio Windows Server, IIS, Microsoft Office Mac, Windows, and Linux operating systems🤖 AI-powered solutions for streamlined workflows and enhanced productivityAI Enthusiast & Trainer 🤖- Utilizing AI in day-to-day tasks to save time and boost efficiency- Sharing knowledge with teams on how to harness AI for optimal resultsTraining & Process Improvement - Providing training to new hires to ensure seamless onboarding- Improving Customer Care processes to drive satisfaction and loyaltyMy Approach 🤝- Delivering exceptional support services with technical expertise- Collaborating with cross-functional teams to achieve organizational goals- Thriving in dynamic environments with a passion for problem-solving- Committed to continuous learning and staying updated with emerging technologiesLet\'s Connect! 🤝I\'m excited to collaborate with like-minded professionals and explore opportunities for growth and innovation. Feel free to reach out!
Experience
Customer Care Analyst
Oct 2023 — Present · Pune, IN
Education
Adarsh Vidya Mandir Badlapur
SSC
2011 — 2012
Konkan Gyanpeeth College of Engineering Karjat Dist Raigad 410 201
Bachelor of Engineering - BE, Information Technology
2015 — 2018
Yadavrao Tasgaonkar Polytechnic Chandhai Near Bhivpuri Road Station Tal. Karjat Dist.Raigad
Diploma, Computer Engineering
2012 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.