Pratik Dey Sarkar
(PMP)® IT Client Service Manager @ Nokia | Digital Transformation, Cloud Migration & End of Service Life Projects | ITSM & ITIL | IT Project Manager
- Role
- Client Service Manager at Nokia
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pratik Dey Sarkar
Experienced IT Project Manager with 16+ years driving complex IT infrastructure, digital transformation, and EOSL programs for global enterprises. Currently managing full lifecycle service delivery at Nokia, specializing in IT project execution, infrastructure modernization, stakeholder collaboration, and ITSM frameworks. Skilled in aligning technology with business objectives, ensuring operational continuity, and leading cross-functional teams to achieve measurable results.
Experience
Client Service Manager
May 2021 — Present · Bangalore Urban, IN
Skills: Program Management · Digital Transformation · Google Cloud Platform (GCP) · WAN / Network Harmonization · Cloud Migration · Project Management · Agile Methodologies · ITSM · Client Service Management · ITSM
Education
Nagpur University
Bachelor of Engineering (B.E.)
2004 — 2008
Swadeshi Academy Jr Science & Commerce College
12th
2002 — 2004
South Point English High School, Guwahati
10th
1990 — 2002
Skills
- Process Improvement
- Server Administration
- Dns Server
- Enterprise Vault
- Symantec Endpoint Protection
- Global Network Operations
- Incident Management
- Csi
- Team Mentoring
- Technical Analysis
- Zimbra
- Windows Administration
- IT Infrastructure Management
- Communication Skills
- Active Directory
- Symantec Backup
- Windows Server
- Ccna
- Itil V3 Foundations Certified
- Bmc Portal
- Operations Management
- Desktop Support Management
- Client Relations
- Change Management
- Operating System Administration
- Brainbench Certifications
- Delivering Technical Training
- Microsoft Office
- Nimbus
- IT Service Delivery
- Microsoft Exchange
- Service-Now.com
- Customer Service
- Bmc Remedy
- Internet Troubleshooting
- Windows Desktop Administration
- Microsoft Certified Professional
- Citrix
- Vmware Workstation
- Team Leadership
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