Pratik Bothra
Principal Machine Learning Engineer @Intercom
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WORK HISTORY
Principal Machine Learning Engineer @Intercom
London, GB
I lead the ML + product side of Fin Procedures - the agentic system behind Fin’s ability to handle complex customer problems from start to finish. My work spans LLM system design (architecture, backtesting, rapid prototyping) and the last-mile reliability work that actually makes an ML product feel solid.I partner with a small ML group (scientists, engineers) and a larger product team (PM, EM, designers, product engineers) to ship the right things and make sure they work in the real world.
EDUCATION
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Birla High School, Kolkata
CBSE, PCM + Computer Science
SKILLS
ABOUT PRATIK BOTHRA
I consider myself to be lucky as my work involves something I\'m passionate about. Love building products and solving tough problems!
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