Pratibha Jha
Product Designer | Enterprise & FinTech Platforms | AI-Driven UX & Design Systems
- Role
- Designer at IBM
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Pratibha Jha
I’ve always been fascinated by how design shapes the way we experience the world. Over…
Experience
Designer
May 2021 — Present · Bengaluru, IN
At IBM, I’ve designed and delivered user experiences across fintech, payments, and AI-driven enterprise platforms, shaping products that balance business goals with user needs. My work spans design systems, workflow automation, accessibility, and storytelling for strategic pitches. Key highlights include:Payments & Automation: Redesigned workflows for IBM’s Source-to-Pay platform, introducing automation that reduced vendor query resolution time by 75% and minimized errors for vendors.AI-Driven Experiences: Designed conversational flows and prototypes for AI-powered finance agents, improving routine task completion speed by 3x.Enterprise Learning & Payments: Improved adoption by 35% across users through consistent UX for payments and learning platforms.Design Systems & Accessibility: Audited multiple enterprise platforms, resolving 30+ inconsistencies and driving accessibility compliance.Strategy & Leadership: Partnered with senior leadership on pitches contributing to multi-million–dollar deal wins; led a team of 4 designers on a major cloud platform pitch.Facilitation & Collaboration: Ran Enterprise Design Thinking workshops for clients and IBM new joiners, accelerating project readiness and cross-disciplinary alignment.
Education
National Institute of Fashion Technology, India
Bachelor's degree, Design
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