Pratibha Naik

Senior Analyst - Commercial Experience - Otc @DIAGEO India

Bengaluru, IN

Analyze and optimize order management processes to improve efficiency, accuracy, and customer satisfaction- Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs) and identify areas for improvement- Collaborate with cross-functional teams (Sales, Customer Service, Logistics) to resolve order-related issues and implement process enhancements- Conduct root cause analysis and implement corrective actions to reduce errors and exceptions- Identify opportunities for automation and implement solutions to streamline order processing- Develop and maintain documentation of order management processes and procedures- Stay up-to-date with industry trends and best practices in order management

MES College Of Commerce Sirsi

Bachelor of Commerce - BCom