Prathyusha Battari
Assistant Manager - Crm @ValueMomentum
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WORK HISTORY
Assistant Manager - Crm @ValueMomentum
Hyderabad, IN
Experienced in CRM Operations, Client Success, and Project Management, leading a 6-member team that manages over 480 active B2B client accounts across healthcare and service-based industries. Skilled in driving end-to-end client lifecycle management using Zoho CRM, ProofHub, and Growth Console, ensuring seamless coordination between sales, onboarding, content, and website teams.Responsible for project planning, execution, and cross-functional collaboration, with a strong focus on process optimization, product improvement, and service delivery excellence. Proactively identify operational bottlenecks and implement data-driven solutions to enhance productivity, client experience, and overall business performance.Expertise includes client onboarding, social media management (Instagram, Facebook, YouTube & Google Business Profile), issue resolution, escalation handling, and client retention strategies.Proficient in MS Office Suite, Excel (VLOOKUP), documentation, and leveraging AI tools and prompt engineering for automation, analytics, and reporting.
EDUCATION
GOVT. COLLEGE OF TEACHER EDUCATION, Kakatiya university
Bachelor of Education - BEd
Satavahana University, Karimnagar
M.sc physics
GANDHI MEMORIAL DEGREE & PG COLLEGE, MARKANDEYA COLONY, GODAVARIKHANI
Bachelor of Science - BS
ABOUT PRATHYUSHA BATTARI
CRM & Operations | Driving HCP Engagement | Healthcare Partnerships | Social Media Strategy | Doctor Outreach | Team Leadership
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