Prathmesh Chavan
EUC Operation Analyst | MS Intune Engineer | Mobile Device Management, Autopilot, MAM, MAC Device, Azure AD, O365 Operations.
- Role
- Euc Ops Analyst at Johnson Controls
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Prathmesh Chavan
AWS Solution Architecture Associate Certified with continuous improvement experience with…
Experience
Euc Ops Analyst
Aug 2025 — Present · Pune, IN
As an EUC Operations Analyst, I manage and support enterprise endpoint environments across multiple platforms including Android, iOS, macOS, and Windows. My responsibilities include:•Mobile Device Management (MDM): Handling device enrollment, configuration, compliance, and troubleshooting for mobile and desktop devices using enterprise MDM solutions.•Incident & Service Management: Managing L2/L3 level tickets through the ServiceNow platform, ensuring timely resolution and minimal downtime for end users.•Vulnerability Management: Collaborating with security teams to identify, assess, and remediate endpoint vulnerabilities to maintain compliance and strengthen security posture.•System Optimization: Ensuring seamless device performance, patch management, and policy enforcement across multiple operating systems.•Cross-Platform Support: Delivering consistent support and technical solutions across mobile and desktop ecosystems to enhance end-user productivity.
Education
Savitribai Phule Pune University
Bachelor of Engineering - BE
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