Prathish Vk

About Prathish Vk

Sales and Service Delivery Leader Driving Sales Growth & High-Performance Customer Service Teams | 19+ Years in IT-SaaS & IT ServicesI specialize in devising and implementing Sales Enablement strategies that elevate customer satisfaction, retention, and revenue growth. My forte lies in managing extensive portfolios, constructing robust sales infrastructure, and forging lasting client relationships. I blend soft, transferable, and hard skills to consistently exceed goals and deliver exceptional value.My track record showcases consistent revenue acceleration, leading cross-functional teams to surpass sales targets by over 30% annually. Tailoring sales enablement programs, I\'ve achieved a remarkable 40% boost in customer satisfaction, fuelling a 25% surge in revenue growth.Mastering the art of transforming sales infrastructure from inception to market leadership, I combine strategic vision with hands-on leadership. My success stems from nurturing enduring client relationships and cultivating high-performing teams. Eager to leverage innovative sales tools, I prioritize meaningful client connections for sustained success.Whether spearheading teams or working independently, I bring self-motivation, adaptability, and dedication to achieving targets and delivering exceptional value. With a proven track record, I\'m poised to be a valuable Sales Leader.Let\'s connect and explore how my expertise in IT-SaaS and Services can elevate your organization\'s sales performance. Reach out via p••••••••@gmail.com or send a Direct Message through LinkedIn.

Experience

1. Service Program Manager

   HCLTech

   Oct 2024 — Present

Education

• Indian Institute of Management Ahmedabad (IIM Ahmedabad)

  Leadership Skills

• University of Madras

  Bachelor of Commerce (B.Com.), Business Administration and Management, General

  1998 — 2001

• NIBM Institute

  MBA, Operations Management

  2009 — 2010

Skills

• Saas
• Strategy
• Management
• Team Management
• Product Management
• Customer Satisfaction
• Enterprise Software
• Sales
• IT Service Management
• Account Management
• Team Leadership
• Project Management
• Business Development
• Customer Relations
• Relationship Management
• Outsourcing
• Requirements Analysis
• Business Strategy
• Cloud Computing
• Strategic Planning
• Solution Selling
• Business Planning
• Operations Management
• Customer Experience
• Project Planning
• Business Process Improvement
• Vendor Management
• Service Delivery
• Business Analysis
• Customer Relationship Management (Crm)
• Telecommunications
• People Management
• Recruiting
• Pre-Sales
• Business Alliances
• Crm
• Business Intelligence
• Cross-Functional Team Leadership
• Channel Partners
• Leadership