Prathima Reddy Kota

Experience

1. Project Team Manager

   Truist

   Jul 2020 — Present · NY, US

   Leadership: Guiding, supporting, and inspiring team members to align their efforts toward achieving organizational objectives.Team Management: Managing daily team operations, including assigning responsibilities, assessing performance, and mentoring for continuous improvement.Customer Service: Delivering exceptional service quality by addressing customer needs, concerns, and feedback effectively.Operational Efficiency: Streamlining processes and systems to boost productivity, optimize resources, and minimize operational costs.Risk Management: Proactively identifying, assessing, and mitigating potential risks related to compliance, security, and business operations.Financial Management: Overseeing budgets, controlling expenses, and ensuring optimal use of resources to achieve financial goals.Compliance: Maintaining adherence to regulatory standards and internal governance policies across all operations.Business Development: Exploring and pursuing opportunities to expand business growth through new products, services, or markets.Relationship Management: Cultivating and sustaining strong partnerships with clients, vendors, and stakeholders to support organizational success.Reporting and Analysis: Producing detailed reports and conducting data analysis to evaluate performance, identify patterns, and support strategic decisions.Training and Development: Enhancing team capability by offering learning opportunities, skill development programs, and career growth support.Change Management: Leading transformation initiatives and helping teams adapt smoothly to evolving organizational and market demands.