Prathiksha Kumar
Senior Salesforce Consultant/ Product Owner| 4x Salesforce Certified
- Role
- Senior Salesforce Consultant and Product Owner at WD
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Prathiksha Kumar
Experienced and Certified Salesforce Functional Consultant with over 10 years of experience in designing and developing Salesforce Applications. Excellent critical thinking, problem-solving and team management skills to handling complex projects.Expertise in delivering full life-cycle Salesforce implementations with strong expertise in Sales Cloud (B2B and B2C), Service Cloud, Community Cloud & Salesforce CPQ application. Worked mainly of focusing on Account & Contact management, Partner communities, Lead-to-Opportunity, Quote-to-Cash and Order management area.Lead, Deliver and Support the Salesforce CRM application focusing on Account & Contact management, Partner communities, Lead-to-Opportunity, Quote-to-Cash,Order management and CPQ functionality.Coordinated closely with business leaders, end users, stakeholders, partners and vendor teams to gather & analyze requirements, propose solutions that leverage Salesforce functionality and implement approved solutions ensuring high levels of quality and accuracy.Works closely with architecture, development, and QA teams to ensure solution design requirements, business processes and utilize Salesforce platform capabilities.Analyze,valuate risk and delivery of application involving migration from Legacy systems to SFDC platform and Classic to Lightning SFDC. Involved in all phases of SDLC which includes Project Management, Business Analyst, Requirement analysis, Data Management, Gap Analysis, Technical Design, Application Development, Testing, Deployment and Maintenance.
Experience
Senior Salesforce Consultant and Product Owner
Oct 2022 — Present · Irvine, CA, US
Education
Nitte Meenakshi Institute of Technology
Bachelor of Engineering - BE, Computer Science
2006 — 2010
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