Prathik Nayak
IT Business Analyst
- Role
- IT Business Analyst at Coolsoft Llc
- Location
- Frankfort, KY, US
- LinkedIn followers
- 500 followers
Experience
IT Business Analyst
Sep 2016 — Present · Louisville, KY, US
Participate in software applications analysis, design, development, setting deadlines, testing, and deployment of enhancements.Collaborate with project sponsors, solution providers, and end users to resolve issues in the functionality and interoperability of the application.Provide functional and technical expertise in Application System development using UNIX/C and coordinating project activities.Ensure appropriate functioning and support operations interfacing with business leaders in the development and maintenance of the software application that includes various sub-systems.Develop SQL queries and scripts on the extract tables using SQL Server Management Studio to normalize data and utilize the output for production issues, provide data and execute test cases when required.Use Oracle Service Cloud (RightNow CX) to log production issues, assist in enhancements of existing applications and propose solution and bug fixes when needed.Coordinate System Integration Testing (SIT), Ad-hoc and User Acceptance Testing (UAT) efforts to identify and resolve system integration issues.Analyze and develop XSD schemas for the various WSDL files after detailed analysis of the customer requirement and the nature of the function.Analyze data relations into business rules; verified database and data integrity; and performed data cleanup.Support application/ project go-live and administered communication activities with end-user training for system implementation.
Education
Sullivan University
Master's degree, Managing Information Technology
2017 — 2019
Christ University, Bangalore
Master of Business Administration (MBA), Finance, General
2014 — 2015
Manipal Academy of Higher Education
Bachelor in Business Management, E-Banking & Finance
2009 — 2012
Virginia Commonwealth University - School of Business
Master of Science (MS), Finance, General
2015 — 2016
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