Prathibha Elsa Thomas
Lead, Organizational Change Management @Interac Corp.
Signup · Get unlimited contacts
WORK HISTORY
Lead, Organizational Change Management @Interac Corp.
Toronto, ON, CA
Architecting Interac’s first AI-augmented change management practice by designing scalable frameworks that extend practitioner capability through technology and targeted capability building to embed adoption and sustainment as a core organizational competency• Leading enterprise change for Interac’s Agile Product Operating Model transformation — one of the organization’s most complex redesigns, spanning product, technology, and people systems• Led change management for the M&A integration of SecureKey — 100% of acquired employees confirmed access to all tools and resources within 30 days, 100% reported positive onboarding experience and 100% rated communications as timely and clear, and zero business disruption was recorded• Designed and launched Interac’s first enterprise Change Management Framework — introducing the methodology, governance model and a centralized executive portfolio dashboard providing real-time visibility into change saturation• Co-leading Interac’s inaugural Strategic Workforce Planning initiative — building the organization’s first structured capability to forecast workforce needs and align people strategy to long-term business direction
EDUCATION
Symbiosis Centre For Management and Human Resource Development
Master of Business Administration (MBA), Human Resources Management
Amal Jyothi College of Engineering Autonomous
Bachelor of Technology (B.Tech.), Electronics and Communication Engineering
ABOUT PRATHIBHA ELSA THOMAS
With over 12 years of experience leading impactful change across Financial Services and Technology, I’ve led change management for enterprise wide transformations and M & As driving measurable outcomes such as 98% user adoption rate for transformations impacting employees globally and boosted engagement metrics from 14% to 98% through gamification. Known as a trusted advisor and advocate for continuous improvement, I excel at shaping strategic conversations, inspiring stakeholders through storytelling, and guiding teams through complex large-scale transformation.Certified in Change Management using AI, Lean Change Management, Six Sigma (Green Belt) and Design Thinking, my approach combines empathy, innovation, and data-driven storytelling to simplify complex ideas and drive results. Highly skilled at developing robust change management metrics and creating interactive dashboards to measure and track readiness, adoption and overall change progress. Let’s connect and explore how we can drive impactful, sustainable change together.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.