Prathibha A.

Strategy Executive Education - UC Berkeley - Digital Transformation, Leading People, Data & Technology

Role
Xbc - Digital Experience Platform - User Experience Design & Strategy at Mastercard
Location
Jersey City, NJ, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Prathibha A.

CAREER SUMMARY & HIGHLIGHTS OF BUSINESS VALUE Exceptional record of success across multiple business functions and industry sectors. With career history of 23+ years producing highly profitable innovative solutions for desktop, responsive web applications, native apps, products and platforms within the technology marketplace. Driven, defined and executed key digital innovation goals, for various organizations within the UX space. • Transformation Leadership: Leader, mentor within the UX domain having an excellent blend of business development skills and hands on experience managing and growing teams. Handled and built teams during mergers and acquisitions requiring operational transformations, business restructuring which resulted in process improvements. • Building Teams & Management: Established & managed global UX practices by, hiring a right mix of resources. Motivated teams by creating a challenging work environment & recognizing unique talents, capabilities. Developed strategic vendor relationships to augment changing capacity & needs of teams. Mentoring and growing global teams across different design disciplines. • Process & Delivery: From design execution to directing the activities of all projects end-end, starting from innovation strategic planning with management for supporting the company’s alliances to research, design & delivery of core UX functions. • Design & Methodology: Extensive experience building processes in organizations for practicing a range of UX techniques and Human Centered Design Principles and methodologies for User Research, Design and Testing, such as: — “Research & Design” via method likes - Design thinking, information architecture, card sorting, customer experience journey’s maps, task flows, user interviews, persona development, service and inclusive design, design facilitation to create - lo-fi/hi-fi user prototypes. “Testing” via methods like usability inspection, user testing, mental models, UX metrics, mobile-first design, style guides, design patterns and help building global design-system’s. Set up Multi Research Analysis & Testing labs for-Contextual Inquiry/Focus Group/Heuristic, Competitor/Descriptive, Predictive & Prescriptive Analysis/Design Thinking/User Journey & Empathy Mapping and A/B testing.

Experience

  1. Xbc - Digital Experience Platform - User Experience Design & Strategy

    Mastercard

    Nov 2022 — Present · New York, NY, US

Education

  • Edit - Experience Design & Interface Technology

    Associate's degree, Digital Art- Web technologies, UX/UI, Human Factors, & HCI, A+

    1996 — 1998

  • Madras Kalakshetra

    Associate of Arts and Sciences - AAS, Bharatanatyam - Form of Indian Classical Dance

    1987 — 1990

  • Adobe Training Center - India

    Adobe Certified, Computer Graphics, A+

    1998 — 1999

  • Bangalore University

    Bachelor of Science - BS, General Sciences

    1992 — 1996

  • Exterior Interiors - Jensen & Nicholson

    Associate's degree, Exterior & Interior Design, A

    1992 — 1995

  • University of California, Berkeley, Haas School of Business

    Executive Education - UC BERKELEY - DIGITAL TRANSFORMATION, LEADING PEOPLE, DATA & TECHNOLOGY, DIGITAL TRANSFORMATION - DESIGN, A+

    2019 — 2019

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Prathibha A. — Xbc - Digital Experience Platform - User Experience Design & Strategy at Mastercard in Jersey City, NJ, US | Unifers