Prathamesh Prakash Gaonkar
Technical Engineer | Application Support Engineer | MSC-IT Post Graduate | BSC-IT Graduate | Software Manual Testing | SQL | Banking Domain
- Role
- Technical Engineer at Clover Infotech
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Prathamesh Prakash Gaonkar
An aspiring software engineer with knowledge in Technology practices such as Application…
Experience
Technical Engineer
May 2025 — Present · Navi Mumbai, IN
Client- IDFC First BankWorking as a Technical Engineer at Clover Infotech, currently deployed for client IDFC First Bank, handling data delivery, API monitoring, issue management through ServiceNow, and technical escalations to ensure system reliability. Delivering accurate and timely data to clients based on business requirements. Monitoring and maintaining the performance of digital APIs. Using ServiceNow for incident management and service request tracking. Identifying system errors and performing initial troubleshooting. Escalating unresolved or high-priority issues to the concerned teams for resolution. Collaborating with cross-functional teams to ensure smooth operations and minimal downtime.
Education
St. Lawrence High School & Jr. College Of Science - Commerce
H.S.C
Ramanand Arya D A V College
Master of Science - MS, Information Technology
St . Xaviers English High School and junior college
S.S.C
Ramanand Arya D A V College
Bachelor of Science - BS, Information Technology
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