Prathamesh More
AWS Cloud & Production Support Engineer | Dynatrace APM | SQL | IIS | Jenkins | Git | Linux | CI/CD
- Role
- Senior Technical Support Engineer at Clover Infotech
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prathamesh More
AWS Cloud & Infrastructure Engineer with 7+ years of experience in Production Support, Application Management, and Cloud Infrastructure administration within enterprise environments.Hands-on expertise in designing and managing secure, highly available AWS architectures using EC2, Auto Scaling Groups (ASG), Application Load Balancer (ALB), VPC, IAM, S3, EFS, Route53, CloudWatch, and SNS.Experienced in building pre-production environments from scratch, implementing public/private subnet architecture, configuring load balancers and scaling policies, and ensuring high availability for business-critical applications.Strong background in:• L2/L3 Application Support• CI/CD Automation using Jenkins & Git• Dynatrace & CloudWatch Monitoring• Root Cause Analysis (RCA)• SLA-driven Production OperationsRecognized as Star Performer for improving system uptime, reducing deployment time by 60%, and minimizing incident resolution time by 30%.Open to opportunities in Cloud Engineering, Infrastructure Engineering, and DevOps roles.
Experience
Senior Technical Support Engineer
May 2023 — Present · Mumbai, IN
Supported and maintained PATHFINDER (.NET) application hosted on IIS ensuring 99.9% uptime-Managed AWS EC2 servers, Load Balancers, Auto Scaling Groups, and IAM user policies-Automated deployments through Jenkins CI/CD and AWS SSM, reducing release time by 40%-Configured and maintained Dynatrace for continuous monitoring and RCA, reducing downtime by 20%-Conducted performance/load testing using JMeter and validated APIs via SOAP UI-Collaborated with development and QA teams to resolve production issues efficiently-Managed version control using Git for code release management-Key Achievement: Reduced incident resolution time by 30% through proactive monitoring automation.
Education
MGM College, Kamothe, Navi Mumbai
Bachelor of computer science, Computer Science
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.