Prathamesh Chalke

About Prathamesh Chalke

Working for Microsoft as a vendor in the Partners line of business Highly skilled to…

Experience

1. Technology Lead

   Infosys

   Jul 2025 — Present · Pune, IN

   Technical Lead for SharePoint and OneDrive team, handling team of 12 Tier-1 engineers.Highly skilled to identify resolve issues related to Microsoft Office 365, SharePoint online, OneDrive for business applications along with Office.Handling all the major clients for Microsoft North America and EMEA.Well versed with Customer Relationship Management and Handling Senior escalation.Understanding the impact and urgency of the customer environment and troubleshooting the issue at the earliest.Well versed with User profile sync, Search and User Management.Azure Active Directory and Microsoft 365 Admin Centre Management.Strong knowledge of retention policies across O365.Have knowledge of SharePoint site creation, web-parts, search architecture, permissions.Dealing with all OneDrive sync related issue on call with the clients and partners.Understanding of Exchange administration, Azure, Microsoft Teams.Well versed with user creation and management on M365 Admin centre.Expert in PUID, provisioning and other sync related issues on OneDrive.Troubleshoot SharePoint and OneDrive issues with the help of PowerShell commands.Understanding on PnP, Exchange, Security & compliance, SharePoint PowerShell.Dealing with client and maintaining SLA of multiple cases on call and E-mails.Working on Power Automate flows.Designed and developed automated workflows using Power Automate (Flow) to streamline business processes across SharePoint, Microsoft Teams,other Microsoft 365 services.Created approval flows, email notifications, data collection forms, and scheduled workflows to reduce manual effort and improve operational efficiency.Integrated Power Automate with SharePoint Lists and Libraries to manage tasks such as document approvals, item updates, and automated alerts.Used Power Automate expressions and conditions to build dynamic logic for robust automation.Collaborated with business users to gather requirements and translated them into efficient automated solutions.

Education

• Vishwaniketan Institute of Management Enterprenuership & Engineering Technolog

  Engineer’s Degree

  2013 — 2017

• Teleman Institute of Wireless Technology Pvt. Ltd

  System, Networking, and LAN/WAN Management/Manager

  2017 — 2017

• Vishwaniketan Institute of Management Enterprenuership & Engineering Technolog

  Electronics and Telecommunication

  2013 — 2017