Prathamesh Sankpal
Software Specialist at eClinicalWorks
- Role
- Software Specialist at eClinicalWorks
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prathamesh Sankpal
I am currently working in eclinicalworks as Technical Support Engineer and graduated in…
Experience
Software Specialist
Oct 2021 — Present · Mumbai, IN
Created and completed tasks to rectify anomalies by working with Database, FTP, and Tomcat Servers; tested functionality with clients and vendors.Connected to SaaS and locally hosted servers to troubleshoot and resolve database-related issues.Worked with MySQL and MS SQL environments to manage and optimize data operations.Developed solutions for new scenarios by writing SQL queries to address technical queries.Collaborated with the QA team and product management team to report bugs (JIRA) and ensure softwareManaged client relationships and provided timely responses to technical support requests.Experienced in handling the eBO reporting tool for data analysis and reporting needs.Provided technical assistance for incoming queries related to computer systems, software applications and articulated technical concepts to non-technical audiences; strong written and verbal communication skills.
Education
Thakur College of Science & Commerce
Bachelor of Science - BS, Computer Science
DG Ruparel College of Arts, Science and Commerce
Bsc computer science , Computer Science
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