Pratham Lal
DevOps Engineer | OpenShift Container | Kubernetes | Docker | 3scale | Azure | Automation | Observability | Jenkins | AWS | Datadog
- Role
- Ocp Support Engineer at IndiGo (InterGlobe Aviation Ltd)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pratham Lal
I’m a DevOps Engineer working on large-scale, production-grade OpenShift and Kubernetes…
Experience
Ocp Support Engineer
IndiGo (InterGlobe Aviation Ltd)
Sep 2024 — Present · Gurugram, IN
Ensured observability and 99.9% uptime of OpenShift clusters through proactive health checks, log analysis, and performance tuning using ELK/EFK, Datadog, and Grafana, reducing incident response time by 60%- Troubleshot and resolved real-time issues across OCP, CI/CD pipelines, APIs, and infrastructure, minimizing downtime by 30% and ensuring SLA/SLO compliance- Migrated 250+ production and 400+ non-production microservices from ACM to ArgoCD with zero downtime, adopting GitOps workflows that cut deployment failures by 70%- Automated Azure Key Vault secrets and 3Scale API onboarding via ArgoCD/Helm, improving security and scalability- Led the OCP Health Check automation project (Bash + Python + Jenkins), reducing manual monitoring effort by 70% and preventing potential P1/P2 incidents- Built internal tooling and dashboards (Power BI + ServiceNow) to streamline incident management, processing 300+ events/day and enhancing SLA reporting.
Education
The Ab's Rowland School
Higher Secondary School
2018 — 2020
PARUL INSTITUTE OF ENGG. AND TECH., LIMDA, VAGHODIA 037
Bachelor of Technology - BTech
2020 — 2024
Happy Model School, Varanasi
Mathematics
2016 — 2018
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