Prateesh Kp
Product Ops Manager - Support - I manage product technical operations for 3000+ customers, connecting customer support, engineering, and product teams
- Role
- Product Ops Manager - Support at HappyFox
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Prateesh Kp
Support, Product Ops and everything in between!
Experience
Product Ops Manager - Support
Oct 2023 — Present · Chennai, IN
Manage and improve support operations for over customers, ensuring efficiency and quick responses- Build and maintain smooth workflows between support, engineering, and product teams- Create and maintain scalable, data-driven processes to track and improve performance- Handle complete data migration projects with focus on accuracy and minimal downtime- Work with CXOs and senior leaders to review strategy, roadmap, and product usage- Take part in security and compliance discussions to help define policies and meet standards.
Education
Santhome Higher Secondary School
Higher Secondary, Computer Science
2001 — 2008
SKR Engineering College
Bachelor of Engineering (BE), Computer Science
2008 — 2012
Skills
- Keyboardist
- Post Production
- Music Production
- Office Administration
- Tutoring
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