Prateesh Kumar M
Critical Incident & Service Management
- Role
- App Cloud Support Specialist at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prateesh Kumar M
Hi I am Prateesh, I got an opportunity to work in Larsen & Toubro Infotech Ltd (LTI) as Associate Trainee and I have 5+ years of experience working in IT.Currently I am working as Senior Enginner - Cloud and Infra Service.I have worked on verious tools like Solarwinds, SCOM, ScienceLogic, ServiceNow, Microsoft Exchange administration, Azure, SCCM/MECM.Microsoft Endpoint Configuration Management (MECM/SCCM)->Application creation and deployment->Patch Complaint->MECM Client management->Device Complaint baselinesMicrosoft Office 365 Exchange->License management->Mailbox management->Access management->Distribution List Creation->Shared mail box Creation->XA mail box ManagementSolarwinds->Configuration and Monitoring the Network usages and device by setting the alerts->Node Management->Interface addition ->Report Management ServiceNow->Incident creation->Dashboard management ->Import/Export of Data
Experience
App Cloud Support Specialist
Mar 2026 — Present · Bengaluru, IN
Education
Sri Chaitanya College of Education
HSC (11th and 12th) CBSE, Computer Science
Jain College, No.44/4, District Fund Road, Jayanagar 9th Block, Bangalore 560069
BCA, BACHELOR OF COMPUTER APPLICATION
2015 — 2018
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