Prateek Teklur
Customer Success at Bizom | Revenue Retention & Growth
- Role
- Customer Success Manager at Bizom
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prateek Teklur
Strategy-focused CSM skilled in leading CXO-level communication, driving revenue expansion, managing pricing and negotiations, and delivering data-backed business insights and customer value
Experience
Customer Success Manager
Jan 2023 — Present · Bengaluru, IN
Leading a $2M+ SaaS portfolio while managing a squad of Growth & Implementation Consultants, driving retention, expansion, and customer ROI across enterprise accounts- Partner with CXO-level stakeholders to align product adoption with strategic business goals, influencing renewals and long-term value realization- Developed and executed account plans and sales forecasting strategies to identify growth opportunities, optimize customer success initiatives, and ensure seamless renewals- Managed complex B2B sales cycles, handling negotiations and revenue retention efforts to strengthen long-term partnerships- Coordinated cross-functional teams including Product, Engineering, and Support—to streamline implementations, resolve challenges, and drive continuous improvements based on client feedback.
Education
PES University
Bachelor of Technology - B.Tech
2019 — 2023
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