Prateek Vats
IT Infrastructure & NOC Analyst | Windows Server | Azure | VMware | Backup & Monitoring Specialist | M365 | RDS
- Role
- Noc Analyst at Accountabilit
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Prateek Vats
IT Infrastructure & NOC Analyst with 6+ years of experience in IT operations, monitoring, and server administration. Skilled in Windows Server, Active Directory, VMware, Hyper-V, and Microsoft Azure (VMs, Backup, M365, Intune). Experienced in managing high-volume environments by resolving 100–150 tickets daily across servers, networks, and cloud systems with strong SLA compliance. Proficient in Datto BCDR, Veeam, DPM, and monitoring tools such as SolarWinds Orion, Datto RMM, and Nagios. Passionate about reducing downtime, improving reliability, and delivering secure and stable IT operations while supporting business growth.
Experience
Noc Analyst
Jan 2023 — Present · IN
Monitoring IT infrastructure using Datto RMM & SolarWinds Orion, ensuring smooth server and network operations.Handling 100–150 tickets daily across Windows Server, VMware, Azure, and backup solutions.Performing monthly patch management and troubleshooting server, virtualization, and cloud issues.Managing service requests such as Active Directory administration and server resource upgrades.Supporting IT onboarding by managing laptop inventory, configuration, and troubleshooting.Key Highlights:Reduced downtime through proactive alert monitoring and timely resolutions.Improved patching efficiency using RMM automation.
Education
State Board of Technical Education and Training
High School Diploma, Mechanical Engineering
Indira Gandhi National Open University
Bachelor of Arts - BA, Humanities/Humanistic Studies
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