Prateek Mall
Regional Head at Printo Document Services Pvt Ltd
- Role
- Regional Head at Printo
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prateek Mall
An ambitious and conscientious senior corporate sales leader with over 15 years of progressive experience in driving revenue growth, managing high-value client relationships, and leading cross-functional teams to deliver strategic business outcomes. Proven track record in exceeding sales targets, optimizing profitability, and crafting customer-centric engagement strategies. Adept at navigating complex negotiations, aligning business solutions with client objectives, and fostering long-term partnerships that drive sustained success.
Experience
Regional Head
Sep 2025 — Present · Gurugram, IN
Revenue Ownership & Growth: Spearheaded revenue generation of 8+ Cr annually by managing strategic client accounts, identifying upsell/cross-sell opportunities, and delivering tailored solutions that drive client value and retention.* Customer Onboarding & Retention: Developed and implemented structured onboarding and engagement strategies to ensure seamless customer experiences and high retention rates throughout the client lifecycle.* P&L & Margin Management: Oversaw gross margin performance and end-to-end P&L management; optimized pricing models and cost structures to drive profitability and operational efficiency.* Strategic Contracting & Client Alignment: Led contract negotiations with key enterprise clients, ensuring alignment with long-term strategic goals and creating win-win agreements for sustained partnerships.* Team Leadership & Cross-Functional Collaboration: Directed a cross-functional team of 12+ professionals across Key Account Management, Client Success, Production, Finance, Logistic and Design, fostering a high-performance culture focused on collaboration and results.* Customer Experience & Operational Excellence: Ensured consistent service excellence by enforcing robust operational processes and CRM discipline; maintained real-time documentation and proactive client communication to drive transparency and continuity.
Education
International School of Business & Media
PGBLP, Marketing
2009 — 2011
St. Thomas College
Bachelor of Commerce - BCom, Business/Commerce, General
2006 — 2009
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