Prateek K.
Technical Service Delivery | Site Reliability Engineering | Infrastructure | Managed Service | Transition & Transformation | Strategic Planning | Global Delivery | Onshore - Offshore Model
- Role
- Senior Consultant Service Delivery Manager at CGI
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Prateek K.
I am a strategic and results-oriented IT professional with over 12 years of comprehensive experience in Application Development, Service Delivery & Transition, Site Reliability Engineering (SRE), Production/Application Support, and IT Operations & Management. I hold a BE in Computer Science and a PGDBA in Operations Management, along with certifications in TOGAF and ITIL v3 Foundation. I\'m also a cybersecurity enthusiast with a strong background in global delivery across sectors such as finance and investment banking, manufacturing, insurance, retail, utilities, and wealth management.I bring demonstrated expertise in strategy and business planning, global delivery management, and end-to-end program/project execution, including handling RFPs/RFIs, effort and cost estimation, risk analysis, and quality control aligned with international standards. I have successfully handled Time & Materials (T&M) and Managed Service projects, focusing on optimal resource allocation, cost control, and service excellence. My experience spans managing onshore-offshore delivery models, streamlining operations, and aligning technology initiatives with business goals.With a proven track record of success in application lifecycle management, system mapping, complex integrations, testing, and deployments, I’m passionate about driving process improvement, increasing delivery efficiency, and enabling operational excellence. I’m a collaborative team leader and motivator, skilled in building high-performing teams and delivering innovative, customer-centric IT solutions
Experience
Senior Consultant Service Delivery Manager
Dec 2021 — Present · Pittsburgh, PA, US
Education
B V B College of Engg. & Technology, HUBLI
Bachelor of Engineering - BE, Computer Science
Symbiosis Centre for Distance Learning
PGDBA, Operations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.