Prateek Gupta

About Prateek Gupta

I am a P&L-focused Operations Leader with 11+ years of experience across the coworking and hospitality sectors, currently leading large-scale operations and business transformation at 91springboard.I specialize in end-to-end operations management, business excellence, sales enablement, and delivering customer-centric experiences. I currently oversee 1Lac+ sq. ft. of commercial real estate, achieving a consistent 90%+ occupancy rate.Beyond core operations, I’ve also played a pivotal role in revenue generation—leading end-to-end deal closures, collaborating with the Sales team on strategic accounts, and converting enterprise requirements into scalable workspace solutions. My ability to bridge operational insight with commercial strategy has directly contributed to stronger customer retention and business expansion.I also lead digital transformation projects, including the full launch and ongoing operational roadmap of our mobile application to enhance customer experience and data visibility across the organization.My background includes leadership roles at ITC Hotels, where I led critical initiatives like IPL bio-bubble management, strategic upselling, and MICE events with CXOs and global dignitaries.I believe in leading by example, driving outcomes through ownership, collaboration, and continuous process improvement.

Experience

1. Associate Area Director - Sales

   Smartworks

   Aug 2025 — Present · Gurugram, IN

Education

• Goethe University Frankfurt

  B2 Level , German Language and Literature

  2012 — 2013

• Institute of Hotel Management Delhi

  Bachelor of Science (B.Sc.) Hospitality and Hotel Administration, Hospitality and Hotel Administration

  2011 — 2014