Prateek Gautam
Oracle HCM Technical Consultant @ Oracle
- Role
- Associate Consultant at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prateek Gautam
Dedicated Associate Configuration Analyst with a focus on the ServiceNow platform, specializing in Configuration Management Database (CMDB) as a System Administrator. Maintaining the CMDB to ensure accurate and up-to-date configuration data, adept at handling CMDB tickets, overseeing operations, and fulfilling data gaps to optimize the functionality of the platform. Key Skills: ServiceNow Platform: Proficient in utilizing the ServiceNow platform to enhance configuration management processes. CMDB Administration: Skilled in the administration of the Configuration Management Database, ensuring the integrity and accuracy of configuration data. Ticket Management: Experienced in handling CMDB tickets efficiently, addressing issues promptly, and providing timely resolutions to end-users. Operations Oversight: Capable of overseeing day-to-day CMDB operations, implementing best practices, and optimizing processes for enhanced efficiency. Data Gap Resolution: Proactive in identifying and filling data gaps within the CMDB to maintain a comprehensive and reliable configuration database. Collaboration: Effective collaborator with cross-functional teams, fostering communication to ensure alignment with organizational goals. Certifications- ServiceNow Certified System Administrator (CSA)
Experience
Associate Consultant
Apr 2025 — Present · Bengaluru, IN
Oracle HCM Cloud Technical Consultant
Education
Dr. B. R. Ambedkar University, Agra
Bachelor of Science
2018 — 2021
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