Prateek Bhardwaj

Manager, Customer Success

Role
Customer Success Manager at Mojro
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Manager

    Mojro

    Jul 2024 — Present · Bengaluru, IN

    Leading customer success for logistics and supply chain clients, with a focus on onboarding, adoption, and performance optimization- Scaled Asian Paints across East Zone, increasing ticket size by 20% and boosting compliance- Piloted a new planning tool for telescopic loads (industry-first)- Onboarded 20+ dairy clients, growing MRR to INR 20 LPM- Enabled digitization for Rivigo, Edgistify, and Smithfield Foods- Built training resources and cross-time-zone support systems

Education

  • Graphic Era Deemed to be University

    Bachelor's degree, Civil Engineering

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Prateek Bhardwaj — Customer Success Manager at Mojro in Bengaluru, KA, IN | Unifers