Pratap Ghatak
Product & Strategy Operations | 0 - 1 Operator | Driving Execution across Start-Ups | Business Analyst | Founder’s Office | MBA | Professional Cricketer | Helping Entrepreneurs with Start-up and Business Solutions.
- Role
- Founder\'s Office (Product Strategy Operations and Chief of Staff) at Matrix Venture Studio
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Experience
Founder\'s Office (Product Strategy Operations and Chief of Staff)
May 2024 — Present
Managed end-to-end service delivery across 24+ active tech and sustainability ventures simultaneously, maintaining zero involuntary account exits over a 3-year engagement period — equivalent to 100% client retention- Built and maintained executive-level dashboards and analytical reports (using Excel, Power BI, and Tableau) to track delivery KPIs, burn rates, and program milestones across the full portfolio — enabling real-time visibility for senior leadership and investors, real-time decision-making and improved capital allocation - Defined and enforced structured delivery checkpoints and weekly escalation review cadences resulting in reduced average MVP-to-launch timeline from 14 weeks to 9 weeks across ventures by standardizing delivery checkpoints and weekly escalation reviews- Diagnosed and resolved 30+ operational blockers across portfolio ventures using structured root cause analysis,reducing repeat escalations by 40%- Maintained 90%+ founder satisfaction across 24+ active ventures (measured via quarterly feedback reviews), with zero involuntary churn over 2 years- Coordinating legal, marketing, and ops teams across the portfolio ventures at Matrix using data-backed roadmaps resulting in saving the delivery team 12+ hours per week in manual oversight — enabling reallocation of capacity to higher-value program work- Designed and ran structured onboarding program for 12 analysts; 8 of 12 (67%) progressed to senior roles within 18 months — above the studio\'s 40% historical rate- Translated complex technical and regulatory requirements into structured business and functional documentation (BRDs, FRDs, process maps) for 24+ product teams, bridging the gap between technical delivery and business outcomes across legal, product, marketing, and operations functions- Act as a central node between product, legal, growth, and operations, aligning cross-functional priorities for faster execution.
Education
DY Patil University
Master of Business Administration - MBA , Finance, General
2023 — 2025
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