Pratap Chandra Swain

Assistant Manager in Sales & E-commerce @Shadowfax

Gurgaon, IN

As an Assistant Manager in Key Account Management at Shadowfax, I focus on building and nurturing strategic client relationships, ensuring seamless operations, and driving business growth through tailored logistics solutions. My role involves closely collaborating with key clients to understand their evolving needs, optimize delivery performance, and provide end-to-end support that enhances customer satisfaction.With a strong focus on data-driven decision-making, performance analysis, and cross-functional coordination, I work to improve service efficiency, resolve escalations promptly, and contribute to revenue growth. Passionate about logistics innovation and client success, I aim to deliver impact solutions that strengthen long-term partnerships and support business expansion.

Utkal University

graduation, Art/Art Studies, General