Prasoon Srivastava

About Prasoon Srivastava

Result-driven Program Management professional with over 12 years of experience and B.Tech degree. Equipped with strong analytical skills and experience in Program Management, Product Management, Managing and Developing (Web/Mobile Platform).Good experience of Driving development in Digital platforms - web platforms, managing and developing SPRINT, B2C, B2B and Enterprise websites and corporate payment platforms and Mobile app.Excellent communicator with ability to leverage technical and business knowledge to communicate effectively with Marketing, Sales, Customer Services, Compliance and Operations to meet business objectives and organization’s vision.Vendor management including annual budgeting, resource planning & ensuring process improvement.Experience in defining the journeys that exhaustively meet business requirements, great customer experience, API integrations with back-end systems and user acceptance testing to ensure successful production rollout.Experience in Managing 100% UP time for website and mobile appExperience in Conducting effective annual DR drill as well as automation in monitoring.Part of the IT divestiture team, delivered multiple transformation projects for GE-SBI divestiture —manage workloads, define deliverable, hire and mentor resources, conduct performance reviews,and ensure compliance with established PMO processes.

Experience

1. Deputy Vice President - Digital Sourcing Program Management

   SBI Card

   Jan 2021 — Present · Gurugram, IN

   I lead end-to-end digital sourcing initiatives with a strong focus on digital card issuance, acquisition journeys, and platform modernization across high-scale customer-facing channels with 1.5M+ daily active users.I oversee strategic product development, solution design, innovation programs, governance frameworks, and compliance management to drive revenue growth, digital adoption, and cost-efficient acquisition. My role includes managing multi-phase digital transformation roadmaps, optimizing processes, and enabling seamless customer onboarding across web and digital platforms.I partner closely with Technology, Procurement, Risk, Compliance, and Leadership teams to ensure sourcing programs are delivered with operational excellence and aligned to enterprise priorities. I also provide regular updates to executive committees and steering forums, highlighting program progress, risks, and strategic outcomes.Key responsibilities include:• Leading digital sourcing strategy for card issuance, sales, and adoption• Managing high-scale digital platforms and SPRINT-based deployment releases• Delivering process optimization, innovation, and customer journey enhancements• Overseeing governance, audit, compliance, and risk controls• Driving cross-functional collaboration and vendor/partner management• Enabling scalable, secure, and customer-centric digital acquisition experiences

Education

• Greater Noida Institute Of Technology

  B.Tech, engineering

  2006 — 2010

• Motivational Pathway

  Bachelor of Technology (B.Tech.), Electonics and Communication

  2006 — 2010

Skills

• J2ee Application Development
• Unix Shell Scripting
• Pl/Sql
• Javascript
• Css
• Xhtml