Prasith K.
Customer Success Lead @ Freshworks
- Role
- Customer Success Lead at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Prasith K.
Currently serving as Customer Success Lead at Freshworks, leveraging a BTech in Information Technology from Park College of Engineering and Technology. Focused on driving customer satisfaction and retention, with expertise in technical support and business analysis. At Freshworks, contributes to customer success initiatives by monitoring key metrics, supporting product adoption, and identifying up-sell opportunities. Holds certifications such as the Freshservice Product Expert Certification and MEDDPICC, reflecting a commitment to professional growth and excellence in customer engagement.
Experience
Customer Success Lead
Jan 2025 — Present · Chennai, IN
Education
Park College of Engineering and Technology
BTech - Bachelor of Technology, Information Technology
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