Prashant Yagnik
Ex-General Manager & Global Head Service Delivery Assurance at Wipro Limited -Business Process Services [BPS],Ex-Aditya Birla Minacs-Vice President-Business Intelligence Global, ITO, Ex-Tata Teleservices Limited
- Role
- General Manager & Global Head Service Delivery Assurance -enterprise -knotify -contract Role at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prashant Yagnik
PY- Visionary entrepreneur with 30 plus years of multitasking experience managing…
Experience
General Manager & Global Head Service Delivery Assurance -enterprise -knotify -contract Role
Nov 2023 — Present · Mumbai, IN
Managing Critical Function -Service Delivery Assurance across Wipro LTD-BPS.
Education
Karnatak University
Electronics & Telecommunications, Telecommunications
1983 — 1987
Skills
- Production Managment
- Vendor Management
- Offshoring
- Operational Excellence
- Strategic Planning
- Inbound Marketing
- Leadership
- Call Center
- Executive Management
- Operations Management
- Inbound
- Service Delivery
- Business Strategy
- Instrumentation
- Business Process Improvement
- Telecommunications
- Pre-Sales
- Process Control
- Customer Satisfaction
- Customer Experience
- Sla
- Transition Management
- P&L
- Strategy
- National Accounts
- Call Centers
- Business Development
- IT Outsourcing
- Outbound
- Sales
- Quality Assurance
- Bpo
- Customer Retention
- Mis
- Workforce Management
- Manufacturing Operations
- Customer Service
- P&L Management
- Retail
- Customer Relations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.