Prashant Shah
Specialist AI Business Solutions
- Role
- Solution Specialist Ai Business Solutions at Microsoft
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Prashant Shah
AI Business Solution Specialist @ Microsoft | Architecting Agentic AI & Workforce…
Experience
Solution Specialist Ai Business Solutions
Jul 2025 — Present · Mumbai, IN
Education
Vivekanand Education Society's Polytechnic
Diploma
1999 — 2002
Symbiosis institute of Management Studies
PGDBA
2009 — 2012
ITIL V3 Foundation Certification
ITIL V3 Foundation
2009 — 2009
Vivekanand Education Society's Institute of technology.
Bachelor of Engineering
2002 — 2005
Skills
- Itil
- Avaya
- Pre-Sales
- Telecommunications
- Service Delivery
- Ip
- Voip
- Sip
- IT Service Management
- Managed Services
- Unified Communications
- Tcp/Ip
- Telephony
- Call Center
- Sla
- Vendor Management
- Solution Architecture
- Contact Centers
- Network Design
- Networking
- Troubleshooting
- Integration
- Call Centers
- Wireless Networking
- Hardware
- Technical Support
- Avaya Technologies
- Voice Over Ip (Voip)
- Solution Selling
- Product Management
- Internet Protocol (Ip)
- Management
- Avaya Products
- Session Initiation Protocol (Sip)
- Mobile Devices
- Go-to-Market Strategy
- Cloud Computing
- Data Center
- Customer Relationship Management (Crm)
- Consulting
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