Prashanth Kumar y

About Prashanth Kumar y

Transforming enterprises through AI, automation, and large-scale digital programs that deliver measurable business impact.With 25+ years in technology leadership, I specialize in designing and delivering transformation strategies that combine innovation, operational efficiency, and sustainable scale. From $40M global programs to enterprise-wide automation ecosystems, I’ve led initiatives that redefined IT’s role in driving business growth.Highlights:Director – Gen AI & RPA at Accenture, leading an automation ecosystem of 6,700+ bots across 265+ clients, processing 30M+ transactions annually with <0.1% downtime.Manage a 200-member global team delivering real-time monitoring, predictive analytics, and continuous improvement frameworks—reducing recurring failures by 25% and improving SLA adherence to 99.9%.Delivered $40M+ transformation programs in energy, natural resources, and government sectors with global teams of up to 450 FTE.Introduced AI, RPA, DevOps, Agile, and cloud solutions that improved productivity by up to 35% and enabled future-ready operating models.Specialties:Generative AI | Robotic Process Automation (RPA)| Digital Transformation Leadership | Large-Scale Program Delivery | Intelligent Automation | CIO Advisory | Agile at Scale | Cloud Transformation | Stakeholder Management | Strategic Partnerships

Experience

1. Rpa Run Suppport Lead

   Accenture

   Jun 2021 — Present · IN

   As the RPA Run Support Lead, I am at the helm of a dynamic team comprising over 200 skilled RPA professionals adept in technologies such as Automation Anywhere, UiPath, Blue Prism, and Power Automate. My role involves orchestrating the seamless execution of RPA processes and ensuring optimal performance across a diverse portfolio of 80+ clients.With my expertise, I am responsible for supervising day-to-day operations, troubleshooting any technical challenges, and guaranteeing the successful delivery of automation solutions. My leadership is pivotal in maintaining client satisfaction, fostering innovation, and driving continuous improvement within the RPA ecosystem.

Education

• I.R. Polytechnic

  Diploma in computer science and engineering, Computer and Information Sciences, General

  1996 — 1999

• Bangalore University

  Bachelor of Commerce (B.Com.) Open University

  1999 — 2001

Skills

• Preparation of Business Cases
• Customer Service Management
• Outsourcing
• Global IT Operations
• IT Outsourcing
• Leading Organizational Change
• Management
• Outstanding People Skills
• Business Process Improvement
• Service Desk
• Service Delivery
• Contract Management
• Business Analysis
• Program Management
• Vendor Management
• Service Level Management
• IT Service Management
• Business Service Management
• Change Management
• Crm
• Itil
• Strategy
• Team Management
• IT Strategy
• Managing Global Operations
• Leadership
• Saas
• Cloud Computing Iaas